Technical Support is an essential need for every company. Many business owners and managers are finding that even though they might have some knowledge when it comes to computers and software but they don’t have the time to keep up with the changes in technology.
Owners and managers often find that IT problems take them away from their profit making operations and significantly increase stress and anxiety levels on the front desk staff.
Absolute Wi-Fi Solutions provides a strong technical support team with the knowledge, time and patience to efficiently handle the issues of hardware or software problems that may arise. This service is available 24 hours a day, every day via email and phone at no charge to owners, managers, staff or guests.
Wi-Fi has become the most essential amenity for any business and the lack of reliable technical support for guests and staff can result in lost customer satisfaction and sometimes even lost revenues.
Absolute Wi-Fi Solutions does not outsource technical support to call center services. Our technical support team has vital information on all properties to ensure an accurate diagnosis to each guest. Property mapping, antenna placement, building structure and contact information of each property is provided to every tech support member.